Shipments and returns
1. Prices
All prices on this site are stated in Euro, VAT included. We reserve the right to change a price at any time without prior notice. All items are subject to a VAT rate of 18%. VAT will not be charged to non-Spanish customers living in the European Union who can present a valid VAT European Number. Customers who live outside the European Union are exempt from paying VAT, please contact us for more information, because maybe you will have to pay taxes in your country.
2. Shipping
The shipping cost is calculated when you are placing the order. You have to select your country and the website will show you the transport cost. If your country is not included in the list, please contact us by e-mail or fax.
3. Delivery Terms
When goods are transported, the risk will pass to the customer.
4. Returns
To return a product you have to inform us by e-mail or fax. As a customer you have 30 days after receive the product to return it. The product must be returned in its original condition and with the original packaging to the following address: Classic & Conservation Tools – Calle Hostal del Sol, 28 – 17800 Olot (Girona) – Spain -. The product is returned at your risk.
5. Products
For us it is very important the information of the knives. The technical information is supplied by the manufacturer, it could be sligthly variations between the photo and the product.